ANEXO III

Selección Bibliográfica sobre Mediación Laboral

MANUEL FERNÁNDEZ-RIOS, RAMÓN RICO y BEATRIZ CID

Universidad Autónoma de Madrid Centro Universitario de Investigación y Formación Empresaria (CUIFE)

Presentamos la relación de documentos clasificándolos en sólo dos grandes categorías: libros y artículos de revistas científicas.

Hubiera sido fácil realizar. otras clasificaciones más pero los criterios a seguir no los consideramos suficientemente satisfactorios (tipo de revista, naturaleza teórica, empírica, ensayística, ... de los artículos, etc.) y la justificación de tales otras clasificaciones se nos antojaba harto caprichosa. Por ello hemos preferido dejar dicha labor al lector en el entendimiento de que si bien es cierto que tendrá que revisar todos los títulos para identificar aquellos que pudieran ser de su interés, también lo es que la mera lectura de los casi 400 títulos que se ofrecen será ampliamente instructiva e ilustrativa.

Para preparar esta selección hemos recurrido a las siguientes bases mundiales de datos: Sociofile, PsyLit, EconLit, y ABI/Inform.

LIBROS Y CAPITULOS DE LIBROS:

• American Arbitration Association. An overview of mediation. Nueva York: American Arbitration Association [sin fecha].
• American Bar Association (1992). Mediation strategies: Solving business, tort, employment, and insurance disputes. Chicago: American Bar Association.
• Antrim, L. N. & Sebenius, J. K. (1992). Formal individual mediation and the negotiations’ dilemma. Tommy Koh at the Lam, of the Sea Conference.
• Auerbach, J. (1983). Justice without law. Resolving disputes without lawyers. Nueva York: Oxford University Press.
• Augsburger, D. W. (1992). Conflict mediation across cultures: Pathways and patterns. Louisville: Westminster/John Knox Press
• Baggozi, R. & Dholakia, R. (1977) Mediational mechanisms in interoganizational conflict. En D. Druckman (Ed.). Negotiations: Social psychological perspectives. Beverly Hills. California: Sage.
• Baldwin, P. (comp.). (1978). Environmental mediation: An effective alternative? Palo Alto, California: RESOLVE, Center for Environmental Conflict Resolution.
• Balin, Y. (1978). La mediation preventive: Une perspective. Quebec: Gouvernement du Quebec, Ministere du travail et de la main-d’oeuvre, Direction generale de la recherche
• Banks, A.; Banks, S. P. (1991). Unexplored barriers: the role of translation in interpersonal communication. En S. Ting-Toomey, F. Korzenny (Eds.). Cross-cultural interpersonal communication. International and intercultural communication annual. Newbury Park: Sage Publications
• Barnett, G. E. & McCabe, A. (1971). Mediation, investigation, and arbitration in industrial disputes. New York. Arno.
• Bercovitch, J. & Rubin, J. Z. (1992). Mediation in international relations: Multiple approaches to conflict management. New York: St. Martin’s Press in association with the Society for the Psychological Study of Social Issues.
• Bercovitch, J. (1992). The structure and diversity of mediation in international relations. En J. Bercovitch, J. Z. Rubin, (Eds.). Mediation in international relations: Multiple approaches to conflict management. New York: St. Martin’s Press.
• Bisno, H. (1988). Managing conflict. Newbury Park: Sage Publications.
• Blackburn, J. W. (1990). Theoretical dimensions of environmental mediation. En M. A. Rahim (Ed.). Theory and research in conflict management. New York: Praeger Publishers.
• Blake, R.; Shepard, H. & Mouton, J. (1964). Managing intergroup conflict in indust . Houston, Texas: Gulf.
• Boeninger, E. (1982). Application of the social sciences to public policies: Producers, consumers, and mechanisms of mediation. En L. D. Stifel, R. K. Davidson, J. S. Coleman (Eds.). Social sciences and public policy in the developing world. Lexington: Lexington Books/D. C. Heath and Company
• Bonafe-Schmitt, J. P. (1992). La mediation: Une autre justice. París: Syros-Alternatives.
• Bourne, G. S. & Robinson, J. F. (1990). Consistency in employee rights: A unique experiment in conflict management. En M. A. Rahim (Ed.). Theory and research-in conflict management. New York: Praeger Publishers.
• Brett, J. y Goldberg, S. (1983). Mediator advisors: A new third party role. En M. Bazerman, R. Lewicki (comps.), Negotiating in Organizations. Beverly Hills, California: Sage.
• Brotsky, M.; Steinman, S.; Zemmelman, S. (1991). Joint custody through mediation: a longitudinal assessment of the children. En J. Folberg (Éd.). Joint custody and shared parenting. New York: Guilford Press.
• Brown, L.M. (1955). How to negotiate a successful contract. Englewood Cliffs, Nueva Jersey: Prentice Hall.
• Burrell, N. A. (1990). To probe or not to probe: Evaluating mediators’ question asking behaviors. En M. A. Rahim (Ed.). Theory and research in conflict management. New York: Praeger Publishers.
• Burton, J. (1969). Conflict and communication: The use of controlled communication in international relations. Londres: Macmillan.
• Carnevale, P. J. & Keenan, P. A. (1992). The resolution of conflict: Negotiation and third party intervention. En J. F. Hartley, G. M. Stephenson (Eds.). Employment relations: The psychology of influence and control at work. Oxford: Blackwell Publishers
• Carnevale, P. J., O’Connor, K. M. & McCusker. Ch. (1993). Time pressure in negotiation and mediation. En O. Svenson, A. J. Maule (Eds.). Time pressure and stress in human judgment and decision making. Nueva York: Plenum Press.
• Carnevale, P. J., Putnam, L. L., Conlon, D. E. & O’Connor, K. M. (1991). Mediator behavior and effectiveness in community mediation. -En K. G. Duft‘y, J. W. Grosch, P. V. Olczak (Ed.). Community mediation: A handbook for practitioners and researchers. New York: Guilford Press.
• Casas Baamonde, MTM . E. (1995). Procedimientos de solución y reforma de la legislación laboral. En Consejo Económico y Social (dirs.) (1994). Solución extrajudicial de conflictos laborales. Madrid: Consejo Económico y Social.
• Center for Public Resources (1988). Mediation. Nueva York: Center for Public Resources.
• Chan, S. & Jabri, V. (dirs.) (1993). Mediation in Southem Africa. London: Macmillan.
• Charles A. C., Burgess, M. T. & Graves, L. M. (1991). Mediation and arbitration: A handbook for attorneys and their clients. San Francisco: American Arbitration Association.
• Clarke, S. H., Valente, E. Jr. & Robyn R. M. (1992). Mediation of interpersonal disputes: An evaluation of North Carolina’s programs. Chapel Hill: Institute of Government, University of North Carolina
• Cohn, E. S., Neyhart, M. (1991). Factors affecting public acceptance of mediation. En K. G. Duffy, J. W. Grosch, P.V. Olczak, (Eds.). Community mediation: A handbook for practitioners and researchers. New York: Guilford. Press.
• Cole, M. (1992). Culture and cognitive development: From cross-cultural comparisons to model systems of cultural mediation. En A. F. Healy, S. M. Kosslyn, R. M. Shiffrin (Eds.). Essays in honor of William K. Estes. Hillsdale, Nueva Jersey: Lawrence Erlbaum Associates.
• Colegio Oficial de Psicólogos (editor) (1995). Mediación: Una alternativa extrajurídica. Madrid: Colegio Oficial de Psicólogos.
• Consejo Económico Social (dirs.) (1994). Solución extrajudicial de conflictos laborales. Madrid: Consejo Económico y Social.
• Cordella, J. P. (1986). Conflict resolution and social structure: An analysis of mediation in contemporary american society. Dissertation abstracts international, A: The humanities and social sciences. 46, 12(1), June, 38-82 A.
• Coser, L. (1956). The Functions of social conflict. Glencoe, Illinois: Free Press.
• Coser, L. (1967). Continuities in the study of social conflict. Nueva York: Free Press.
• Couch, C. J.& Murabito, J. (1986). Mediating intergroup negotiations. En C. J. Couch, S. L. Saxton, M. A. Katovich (Eds.). Studies in symbolic interaction: A research annual. The lowa School, Supplement 2. Greenwich: JAI Press.
• Day, J. M. (199 l). The moral audience: On the narrative mediation of moral "judgment" and moral "action". En M. B. Tappan, M. J. Packer (Eds.). Narrative and storytelling: Implications for understanding moral development. New directions for child development. San Francisco, California: JosseyBass publishers,
• Deutsch, M. (1974). Resolution of conflict. New Haven, Connecticut: Yale University Press.
• Donohue, W. A.& Weider-Hatfield, D. (1988). Communication strategies. En J. Folberg, A. Milne (Eds.). Divorce mediation: Theory and practice. New York: Guilford Press
• Donohue, W.A. (1991). Communication, marital dispute, and divorce mediation. Hillsdale, Nueva Jersey: Lawrence Erlbaum Associates.
• Douglas, A. (1962). Industrial peacemaking. Nueva York: Columbia University Press.
• Duffy, K.G. (1991). Introduction to community mediation programs: Past, present, and future. En -K. G. Duffy, J. W. Grosch, P. V. Olczak (Eds.). Community mediation: A handbook for practitioners and researchers. New York: Guilford Press
• Duffy, K.G., Grosch, J. W. & Olczak, P. V. (Eds.) (1991). Community mediation: A handbook for practitioners and researchers. New York: Guilford Press.
• Egozi, M. (1991). Instrumental enrichment and mediation. En R. Feuerstein, P. S. Klein, A. J. Tannenbaum (Eds.). Mediated learning -experience (MLE): Theoretical, psychosocial and learning implications. Londres: Freund Publishing House.
• Emery, R. E. (1988). Mediation and the settlement of divorce disputes. En E. M. Hetherington, J. D. Arastelt (Eds.). Impact of divorce, single parenting, and stepparenting on children. Hillsdale: Lawrence Erlbaum Associates.
• Fernández-Ríos, M. (1987). Conflicto y poder en las organizaciones. Documento no publicado. Departamento de Psicología Social y Metodología. Facultad de Psicología. CÁM.
• Fernández-Ríos, M. (1995). Mediación laboral. En Colegio Oficial de Psicólogos (ed.). Mediación: Una alternativa extrajuridica. Madrid: Colegio Oficial de Psicólogos
• Feuerstein, R.& Hoffman, M. B. (1990). Mediating cognitive processes to the retarded performer: Rationale, goals, and nature of intervention. En M. Schwebel, C. A. Maher, N. S. Fagley (Eds.). Promoting cognitive growth over the life span. Hillsdale: Lawrence Erlbaum Associates.
• Filley, A. (1975). Interpersonal conflict resolution. Glenview, Illinois: Scott, Foresman.
• Fisher, R. (1978). International mediation: A working guide. Nueva York: International Peace Academy.
• Fisher, R. & Ury, W. (1981). Getting to yes: Negotiating agreement without giving in. Boston: Houghton Mifflin.
• Fiske, A. P. (1995). The cultural dimensions of psychological research: Method effects imply cultural mediation. En Bryn M. C., Bryn, M. (eds.). Personality research, methods, and theory: A jestschrift honoring Donald W. Fiske. Inc, Hillsdale: Lawrence Erlbaum Associates.
• Folberg, J. (1984). Mediation: A comprehensive guide to resolving conflicts without litigation. San Francisco: Jossey-Bass
• Folberg, J. (1988). Liability of divorce mediators. En J. Folberg, A. Milne (Eds.). Divorce mediation: Theory and practice New York: Guilford Press.
• Friedman, R. A. (1992). The culture of mediation: Private understandings in the context of public conflict. En D. M. Kolb, J. M. Bartunek (Eds.). Hidden conflict in organizations: Uncovering behind-the-scenes disputes. Newbury Park: Sage focus editions, Sage Publications.
• Frost, J. & Wilmot, W. (1978). Interpersonal Conflict. Dubuque, Iowa: Brown.
• Garraty, R. G. (1991). The mediation of public disputes. Harrisburg: Pennsylvania MILRITE Council.
• Gasser, L. S, (199 l). -The dynamics of mediator behavior in conflict resolution: A SYMLOG description of mediator behavior at the triadic level. Dissertation abstracts international, A: The humanities and social sciences; 52, 6, 22-85 A.
• Giacalone, R. A., Pollard, H.G. & Brannen, D. E. (1989). The role of forensic factors and grievant impression management in labor arbitration decisions. En R. A. Giacalone, P. Rosenfeld (Eds.). Impression management in the organization. Hillsdale: Lawrence Erlbaum Associates.
• Ginat, J. (1984). The role of the mediator: with special reference to blood disputes. En S. G. Shoham (ed.). Israel studies in criminology. Northwood: Science Reviews.
• Girdner, L. K. (1988). How people process disputes. En J. Folberg, A. Milne (Eds.) Divorce mediation: Theory and practice. New York: Guilford Press.
• Grabar, O. (1992). The mediation of ornament. Princeton: Princeton University Press
• Grebe, S. (1988). Structured mediation and its variants: What makes it unique. En J. Folberg, A. Milne (Eds.). Divorce mediation: Theory and practice. New York: Guilford Press
• Gulliver, P.H. (1979). Disputes and negotiations. Nueva York: Academic Press.
• Hare, A. P. (1992). Informal mediation by private individuals. En J. Bercovitch, J. Z. Rubin (Eds.). Mediation in international relations: Multiple approaches to conflict management. New York: St. Martin’s Press
• Harns, M. J. (1993). Issues in studying the mediation of expectancy effects: A taxonomy of expectancy situations. P. D. Blanck (Ed.) Interpersonal expectations: Theory, research, and applications. Studies in emotion and social interaction. Nueva York: Cambridge University Press.
• Haynes, J. (1988). Power balancing. En J. Folberg, A. Milne (Eds.). Divorce mediation: Theory and practice. New York: Guilford Press.
• Hobgood, W. P. (1982). Mediation as an alternative to litigation: Promises and problems. Beaumont: John Gray Institute, Lamar University.
• Howard, D.- A. (1987). Mediation and social work: A study of form, fit and future. Dissertation abstracts international, A: The humanities and social sciences; 48, 4, Oct, 1016 A 10-17 A.
• Johnston, J. R. & Campbell, L. E. G. (1988). Impasses of divorce: The dynamics and resolution of family conflict. New York: Free Press
• Jonah, J. O.C. (1992). The United Nations and international conflict: The military talks at kilometer marker- 10 1. En J. Bercovitch, J. Z. Rubin (Eds.). Mediation in international relations: Multiple approaches to conflict management. New York: St. Martin’s Press.

• Keefer, C. H., Dixon, S., Tonic, E. Z. & Brazelton, T.B. (1991). Cultural mediation between newborn behavior and later development: Implications for methodology in cross-cultural research. En J. K. Nugent, B. M. Lester, T. B. Brazelton (Eds.) The cultural context of infancy, Vol. 2: Multicultural and interdisciplinary approaches to parent infant relations. Norwood, Nueva Yersey: Ablex Publishing
• Keltner, J. W. (1987). Mediation: Toward a civilized system of dispute resolution. Urbana: ERIC Clearinghouse on Reading and Communication Skills, Office of Educational Research and Improvement. Annandale: Speech Communication Association,
• Kessler, S. (1978). Creative conflict resolution: Mediation. Atlanta, Georgia: Society of Professionals.
• Klinger, E. (1989). Emotional mediation of motivational influences on cognitive processes. En F. Halisch, J. H. L. van den Bercken (Eds.). International perspectives on achievement and task motivation. Amsterdam: Swets & Zeitlinger.
• Kochman, T. (198 l). Black and white styles in conflict. Chicago: University of Chicago Press.
• Kolb, D. (1983). The mediators. Cambridge, Massachusetts: MIT Press.(Versión en español: Los mediadores. Madrid: Ministerio de Trabajo y Seguridad Social. Serie Relaciones Laborales, n.º5.
• Kolb, D. M. (1990). To be a mediator: Expressive tactics in mediation. En D. Brissett, Ch. Edgley (Eds.). Life as theater: A dramaturgical sourcebook. New York: Aldine de Gruyter.
• Kovach, K. K. (1994). Mediation: Principles and practice. St. Paul: West Pub.
• Kressel, K. & Pruitt, D.G. (1989). Mediation research: The process and effectiveness of third-party intervention. San Francisco: Jossey-Bass. La Mediation, un mode alternatif de resolution des conflits? Lausanne, Geneve: (CETEL)/Faculte de droit de l'Universite.
• Kriesberg, L (1973). The sociology of social conflicts. Englewood Cliffs, Nueva Yersey: Prentice Hall.
• Lande, J. (1996). The diffusion of a process pluralist ideology of disputing: factors affecting opinions of business lawyers and executives. Dissertation abstracts international, A: The humanities and social sciences; 57, 1, July, 453 A.
• Laue, J. H. (Ed.) (1988). Using mediation to shape public policy. San Francisco: Jossey-Bass.
• Leppanen, S. (1993). The mediation of interpretive criteria in literary criticism. Jyvaskyla: University of Jyvaskyla.
• Leung, K. & Wu, Pei-G. (1990). Dispute processing: A cross-cultural analysis. En R. W. Brislin (Ed.). Applied cross-cultural psychology. Cross-cultural research and methodology series. Newbury Park: Sage Publications.
• Levin, E. & De Santis, D. V. (1978). Mediation: An annotated bibliography. Ithaca: Cornell University: New York State School of Industrial and Labor Relations.
• Lincoln, W.F. (1976). Mediation: A transferable process for the prevention and resolution of racial conflict in public secondary schools. Nueva York: American Arbitration Association.
• Liotard, M. (1978). Mediation. París: Pensée universelle.
• Maggiolo, W.-(1972). Techniques of mediation in labor disputes. Dobbs Ferry, Nueva York: Oceana.
• Martínez Emperador, R. (1995). Medios autónomos de solución y proceso judicial. En Consejo Económico y Social (dirs.) (1994). Solución extrajudicial de conflictos laborales. Madrid: Consejo Económico y Social.
• Matía Prim, J. (1995). Experiencia autonómica y criterios de ordenación. En Consejo Económico y Social (dirs.) (1994). Solución extrajudicial de conflictos laborales. Madrid: Consejo Económico y Social.
• Matustik, M. J. (1988). Mediation of deconstruction: Bernard Lonergan’s method in philosophy: the argument front human operational development. Lanham: University Press of America.
• Mayer, R. J (1990). Personal empowerment in organization development (OD). En Massarik (Ed.). Advances in organization development. Norwood: Ablex Publishing.
• McGillicuddy, N.B., Pruitt, D.G., Welton, G, L., Zubek, J. M. & Peirce, R. S. (199 l). Factors affecting the outcome of mediation: Thirdparty and disputant behavior. En K.G. Duffy, J. W. Grosch, P. V. Olczak (Eds.). Community mediation: A handbook for practitioners and researchers. New York: Guilford Press.
• McKinney, B. C., Kimsey, W. D. & Fuller R. M. (1988). Mediation: Dispute resolution through communication. Dubuque, Iowa: Kendall/Hunt.
• Messmer, H. (1989). Tackling the conflict: A framework analysis of dispute settlement. En J. Hudson, B. Galaway (Eds.). The state as parent: International research perspectives on interventions with young persons. NATO Advanced Science Institutes series. Series D: Behavioural and social sciences. Dordrecht: Kluwer Academic Publishers.
• Miles, I. (1992). When mediation is the message: How suppliers envisage new markets. En M. Lea (Ed.). Contexts of computer mediated communication. London: Harvester Wheatsheaf.
• Molseed, M. J. (1986). Time and form in triadic interaction. En C. J. Couch, S. L. Saxton, M. A. Katovich (Eds.). Studies in symbolic interaction: A research annual: The Iowa School, Supplement 2. Greenwich: JAI Press
• Moore, C. W. (1981). Mediator checklist. Denver, Colorado: Center for Dispute Resolution.
• Moore, C. W. (1988). Techniques to break impasse. En J. Folberg, A. Milne (Eds.) Divorce mediation: Theory and practice. New York: Guilford Press.
• Mumpower, J. L. (1988). An analysis of the judgmental components of negotiation and a proposed judgmentally oriented approach to mediation. En B. Brehmer, C. R. B. Joyce (Eds.). Human judgment: The SJT view. Advances in psychology. Amsterdam: Northholland.
• Olczak, P. V. (1991). Resistance to mediation: A socialclinical analysis. En K. G. Duffy, J. W. Grosch, P. V. Olczak (Eds.). Community mediation: A handbook for practitioners and researchers. New York: Guilford Press.
• Palenski, J. E. & Launer, H. M. (1986). Mediation: Contexts and challenges. Springfield: C.C. Thomas.
• Pavlich, G. C. (1993). Mediating community disputes: the regulatory logic of government through pastoral power. Dissertation abstracts international, A: The humanities and social sciences; 54, 6, 23-45 A.
• Peña Pinto, M. (1995). Administración y solución de conflictos laborales. En Consejo Económico y Social (dirs.) (1994). Solución extrajudicial de conflictos laborales. Madrid: Consejo Económico y Social.
• Perdiguero, E. (1995). Mediación, conciliación y arbitraje en el derecho laboral. Cuadernos de Derecho Judicial. Arbitraje, Mediación, Conciliación. Madrid: Consejo General del Poder Judicial, Nf XXVII.
• Princen, T. (1992). Mediation by a transnational organization: The case of the Vatican. En J. Bercovitch, J. Z. Rubin (Eds.). Mediation in international relations: Multiple approaches to conflict management. Nueva York: St. Martin’s Press, Inc.
• Pruitt, D. (1981). Negotiation behavior. Nueva York: Academic Press.
• Pruitt, D. & Lewis, S. (1977). The psychology of integrative bargaining. En D. Druckman (comp.), Negotiations: A social Psychological perspective. Beverly Hills, California: Sage.
• Pruitt, D., Peirce, R. S., Zubek, J. M., McGillicuddy, N. B. & Welton, G. L. (1993). Determinants of short-term and long-term success in mediation. En S. Worchel, J. A. Simpson (Eds.). Conflict between people and groups: Causes, processes, and resolutions. Chicago: Nelson-Hall.
• Rahim, M. A. (Ed.) (1990). Theory and research in conflict management. New York: Praeger Publishers.
• Raiffa, H. (1986). The Camp David negotiations. En H. R. Arkes; K. R. Hammond (Eds.). Judgment and decision making: An interdisciplinary reader. Cambridge: Cambridge University Press.
• Rey Guanter, S. (1995). Medios extrajudiciales de solución de conflictos. En Consejo Económico y Social (dirs.) (1994). Solución extrajudicial de conflictos laborales. Madrid: Consejo Económico y Social
• Rodríguez-Piñero, M. & Bravo-Ferrer (1995). Conciliación, mediación y arbitraje en el ámbito laboral. En Consejo Económico y Social (dirs.) (1994). Solución extrajudicial de conflictos laborales. Madrid: Consejo Económico y Social
• Rodriguez-Piñero, M., del Rey Guanter, S.& Mundate-Jaca, L. (1995). The intervention of third parties in the solution of labour conflicts. En J. M. Peiró, F. Prieto, J. L. Meliá, O. Luque (Eds.). Work and organizational psychology: European contributions of the nineties. Erlbaum: Taylor & Francis, Publishers.
• Rohrbaugh, J., McClelland, G., Quinn, R. (1986). Measuring the relative importance of utilitarian and egalitarian values: a study of individual differences about fair distribution. En H. R. Arkes, K. R. Hammond (Eds.). Judgment and decision making: An interdisciplinary reader. Cambridge: Cambridge University Press.
• Rubin, J (comp.) (1981). Dynamics of third party intervention: Kissinger in the middle-east. Nueva York: Praeger.
• Rubin, J. & Brown, B. (1975). Social psychology of bargaining and negotiations. Nueva York: Academic Press.
• Sawyer, J. & Guetzkow, H. (1965). Bargaining and negotiating in international relations. En H. Kelman (comp.), International behavior: A social psychology analysis. Nueva York: Holt, Rinehart & Winston.
• Schelling, T. (1960). The strategy of conflict. Cambridge, Massachusetts: Harvard University Press.
• Sherif, M. y otros. (1961). Intergroup conflict and cooperation; the robbers cave experiment. Norman: University of Oklahoma Bool Exchange.
• Silberman, L. (1988). Ethical constraints: a legal perspective. En J. Folberg, A. Milne (Eds.). Divorce mediation: Theory- and practice. New York: Guilford Press.
• Sillars, A. L. & Wilmot, W. W. (1994). Communication strategies in conflict and mediation. En J. A. Daly, J. M. Wiemann (Eds.). Strategic interpersonal communication. LEA’s communication series. Hillsdale: Lawrence Erlbaum Associates.
• Sirakin, W. (1971). Mediation and the dynamics of collective bargaining. Washington, D.C.: Bureau of National Affairs.
• Simmel, G. (1955). Conflict and the web of Intergroup affiliations. Nueva York: Free Press.
• Singer, L. R. (1990). Settling disputes: Conflict resolution in business, families, and the legal system. Boulder: Westview Press.
• Slaikeu, K. A. (1996). When push comes to shove: A practical guide to mediating disputes. San Francisco: Jossey-Bass.
• Smith, C. A. & Lazarus, R. S. (1990). Emotion and adaptation. En L. A. Pervin (Ed.). Handbook of personality: Theory and research New York: Guilford Press
• Sparvieri, E. (1995). Principios y técnicas de mediación Buenos Aires: Biblos.
• Stahle, R. B. (1988). Interaction management in disputatious social situations. Dissertation abstracts international A: The humanities and social sciences; 49, 5, Nov, 1281 A
• Stevens, C. (1963). Strategy in collective bargaining negotiations. Nueva York: McGraw-Hill.
• Stone, A. (1992). Selected methodological concepts: Mediation and moderation, individual differences, aggregation strategies, and variability of replicates. En Schneiderman; Ph. McCabe, A. Baum (Eds.). Stress and disease processes. Perspectives in behavioral medicine. Hillsdale, Nueva Jersey: Lawrence Erlbaum Associates.
• Stulberg, J. (1981). Citizen dispute settlement: A mediator's manual. Tallahassee. Florida: Corte Suprema de Florida.
• Susskind, L. & Babbitt, E. (1992). Overcoming the obstacles to effective mediation of international disputes. En Bercovitch, J. Z. Rubin (Eds.). Mediation in international relations: Multiple approaches to conflict management. New York: St. Martin’s Press.
• Thomas, K. (1976). Conflict and conflict management. En M. Dunnette (comp.), Handbook of Industrial and Organizational Psychology. Chicago: Rand McNally.
• Touval, S. (1992). The superpowers as mediators. En J. Bercovitch, J. Z. Rubin, (Eds.). Mediation in international relations: Multiple approaches to conflict management. New York: St. Martin’s Press.
• Ury, W. L., Brett, J. M. & Goldberg, S. B. (1988). Getting disputes resolved: Designing systems to cut the costs of conflict. San Francisco: Jossey-Bass.
• VanSlyck, M., Stern, M. (1991). Conflict resolution in educational settings: Assessing the impact of peer mediation programs. En K. G. Duffy, J. W. Grosch, P. V. Olczak, (Eds.). Community mediation: A handbook for practitioners and researchers. New York: Guilford Press.
• Wall, J.A. Jr (1990). Mediation in the people’s Republic of China. En M. A. Rahim (Ed.). Theory and research in conflict management. New York: Praeger Publishers.
• Walton, R. & McKersie, R. (1965). A behavioral theory of labor negotiations. Nueva York: McGraw-Hill.
• Welton, G. L. (1991). Parties in conflict: Their characteristics and perceptions. En K. G. Duffy, J. W. Grosch, P. V. Olczak (Eds.). Community mediation: A handbook for practitioners and researchers. New York: Guilford Press
• Wormack, D. F. (1990). Communication and negotiation. En D. O’Hair; G. L. Kreps (Eds.). Applied communication theory and research. Communication textbook series: Applied communication. Hillsdale: Lawrence Erlbaum Associates.
• Wong, F. Y., Blakely, C. H. & Worsham, S. L. (1991). Techniques and pitfalls of applied behavioral science research: the case of community mediation. En K. G. Duffy, J. W. Grosch, P. V. Olczak (Eds.). Community mediation: A handbook for practitioners and researchers. New York: Guilford Press.
• Zartman, 1. W. & Berman, M. (1982). The practical negotiator. New Haven, Connecticut: Yale University Press.

ARTICULOS DE REVISTAS CIENTIFICAS:

• Abu-Nimer, M. (1996). Conflict resolution approaches: western and middle eastern lessons and possibilities. American Journal of Economics & Sociology 55, 1. 35-52.
• Adler, J. N. (1989). Settling wrongful termination actions: a practical approach. Industrial Relations Law 11, 1, 18-25.
• Adler, P. S. (1992-1993). State offices of mediation: -thoughts on the evolution of a national network. Kentucky Law Journal 81, 4, 1013-1027.
• Alonso Benito, L. E. (1986). Institutional mediation and its limits in advanced capitalism; La mediacion institucional y sus limites en el capitalismo avanzado. Revista Española de Investigaciones Sociológicas 35, July -Sept, 63-79.
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